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Visit a garden FAQs

There are many ways you can visit our gardens. Below you will find the answers to some of the most common queries.

 

1

Do I have to book a ticket to visit a garden?

It depends. Some gardens are pre-booking essential due to size, parking or covid restrictions. If that is the case it will say on their listing pre-booking essential and there will be a yellow book now button or details of how to contact the garden owner to book a ticket.

Most other gardens will give you the option to pre-book in advance or turn up and pay on the day.

2

I have pre booked tickets and haven't received my order confirmation/tickets

Please check you spam/junk/other folder as they can end up there.  If they are not there drop us an email to hello@ngs.org.uk and we can resend them. Do bear in mind that although this mailbox is monitored on weekends we may not be able to respond as quickly outside of office hours.

3

Are there toilet facilities at your gardens?

Currently no we are unable to provide toilets at our gardens.

4

Can I take my dog to your gardens?

Please check the individual garden listings and if there is a dog symbol then dogs are welcome. The owner may require you to keep them on a lead whilst in the garden.

5

Will refreshments be available or can we take a picnic?

Refreshments are being served in some gardens, this will be indicated by the teacup symbol on the garden listing. Some gardens are allowing visitors to bring picnics. If there will be a picnic table symbol on their listing.

6

What about disabled access?

Many of our gardens do have good access but please check the garden you wish to visit and look for a wheelchair symbol.

7

There are no gardens open in my area

As the season draws to a close openings will decrease in numbers, but do check back for openings later on or you can also broaden your search in Find a Garden.

8

I am not able to visit a garden in person what else can I do to support the National Garden Scheme and the nursing and health charities you support?

We have a library of over 180 virtual garden visits you can enjoy and if you wish you can make a donation to our Help Support Our Nurses campaign here.

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