Book a visit FAQs

As gardens have reopened we have had to implement a new system of pre-booking tickets for all garden visits.  Below you will find the answers to some of the most common queries.

Gardens with openings up to and including Wednesday 16th September will be on sale here – Openings until 16th Sept

Gardens with openings from Thursday 17th September will be on sale here – Openings from the 17th Sept

1

I haven't received my order confirmation/tickets

Please check you spam/junk/other folder as they can end up there.  If they are not there drop us an email to hello@ngs.org.uk and we can resend them. Do bear in mind that although this mailbox is monitored on weekends we may not be able to respond as quickly outside of office hours.

2

Are there toilet facilities at your gardens?

Currently no we are unable to provide toilets at our gardens.

3

Can I take my dog to your gardens?

Please check the individual garden listing and if there is a dog symbol then dogs are welcome. The owner may require you to keep them on a lead whilst in the garden.

4

Will refreshments be available or can we take a picnic?

Refreshments are being served in some gardens, this will be indicated by the teacup symbol on the garden listing. Most will require you to pay via an honesty box or will request exact money only to avoid too much handling of cash. Some gardens are allowing visitors to bring picnics. If they are it will say so in their description.

5

The garden I want to visit doesn't appear to be available to book

We are adding tickets to gardens all the time so if there is not a book now button on the garden but is says pre booking required, please check back later.

6

What about disabled access?

Many of our gardens do have good access but please check the garden you wish to visit and look for a wheelchair symbol.

7

There are no gardens open in my area

As the season draws to a close openings will decrease in numbers, but do check back for openings later on or you can also broaden your search in Find a Garden.

8

I am not able to visit a garden in person what else can I do to support the National Garden Scheme and the nursing and health charities you support?

We have a library of over 150 virtual garden visits you can enjoy and if you wish you can make a donation to our Help Support Our Nurses campaign here.

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